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Privacy policy

Privacy Policy for SINGHAL CREATIONS

Last Updated: March 7, 2025

At SINGHAL CREATIONS, we are committed to safeguarding your privacy while providing you with the best possible experience when using our website and services. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website, singhalcreations.com (the "Site"), or use our services (collectively, the "Services").

By accessing or using our Services, you agree to the collection and use of your information as described in this Privacy Policy. If you do not agree with this Privacy Policy, please refrain from using the Services.

1. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for operational, legal, or regulatory reasons. We will post any changes on this page and update the "Last Updated" date at the top of this policy. Please review this Privacy Policy regularly to stay informed about how we are protecting your information.

2. Information We Collect

We collect personal information in various ways, depending on how you interact with our Services. This section outlines the types of information we collect:

A. Information You Provide to Us:

  • Contact Information: Your name, address, phone number, and email.
  • Order Information: Details related to your purchases, including billing and shipping addresses, payment confirmation, and contact information.
  • Account Information: Username, password, and other information used to secure your account.
  • Customer Support Information: Any details you share when reaching out to our support team, such as queries or feedback.

B. Information We Collect Automatically:

We may automatically collect data about your interaction with the Services, including device and browser details, IP address, and browsing behavior. We use cookies and other tracking technologies to gather this data and improve the user experience.

C. Information from Third Parties:

We may receive information about you from third-party service providers, such as payment processors and partners who help us run the business.

3. How We Use Your Information

Your personal information is used to provide and improve our Services. Below are the primary ways in which we use your information:

  • To Provide Services: To fulfill orders, process payments, communicate regarding your account and purchases, and facilitate customer support.
  • For Marketing: To send promotional materials, offers, or other communications to keep you informed about our products and services. You can opt out of marketing emails at any time.
  • For Security and Fraud Prevention: To detect and prevent fraud, unauthorized transactions, and security threats.
  • For Customer Communication: To respond to inquiries, process returns, or resolve any issues with your orders.

4. Cookies

We use cookies and similar technologies to enhance your experience on our Site. Cookies help us remember preferences, analyze site usage, and improve performance. You can manage cookie preferences through your browser settings, but please note that disabling cookies may affect your experience on our Site.

For detailed information about cookies, please refer to Shopify’s cookie policy: Shopify Cookie Policy.

5. Sharing Your Information

We may share your information with third parties in the following situations:

  • Service Providers: To fulfill orders, process payments, or provide technical and customer support.
  • Business Partners: For marketing or advertising purposes, as outlined in our marketing efforts.
  • Legal Requirements: To comply with legal obligations, such as responding to subpoenas or to protect the rights, property, or safety of our business or users.

We do not sell your personal information to third parties.

6. Third-Party Websites

Our website may contain links to third-party sites that are not controlled by us. We encourage you to review their privacy policies as we are not responsible for their practices.

7. Children's Privacy

Our Services are not intended for children under the age of 16. We do not knowingly collect personal information from minors. If you believe that a child has provided us with their personal information, please contact us immediately, and we will take the necessary steps to delete it.

8. Data Security and Retention

We use industry-standard security measures to protect your information. However, no security system is completely infallible. We recommend you exercise caution when sharing sensitive data online.

We retain your personal information for as long as necessary to provide you with Services, comply with legal obligations, resolve disputes, or enforce our agreements.

9. Your Rights

Depending on your location, you may have specific rights regarding your personal information, such as:

  • Access: You can request access to your personal data.
  • Correction: You can request corrections to any inaccurate personal information.
  • Deletion: You can request the deletion of your personal information, subject to certain exceptions.
  • Portability: You can request a copy of your personal data in a transferable format.
  • Withdrawal of Consent: If we process data based on your consent, you can withdraw that consent at any time.
  • Restriction of Processing: You may request to limit the use of your personal data in specific circumstances.

To exercise any of these rights, please contact us at the details provided below.

10. International Data Transfers

If you are accessing our Services from outside India, please be aware that your personal data may be transferred, processed, and stored in India or other countries. We will take the necessary steps to ensure your information is protected in accordance with applicable laws.

11. Contact Us

If you have any questions or concerns regarding this Privacy Policy, or if you wish to exercise your rights, please contact us at:

We take your privacy seriously and are committed to protecting your personal information while providing you with a smooth and secure shopping experience. Thank you for trusting SINGHAL CREATIONS.

 

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